Last Updated on Apr 6th, 2023

Ormas Ganjam is dedicated to providing excellent service to our customers. We have a customer-friendly refund policy to ensure your satisfaction. Please read the following terms:

1. Damaged or Defective Items:

If you receive damaged or defective items, please report the issue to our Customer Service team. The request will be processed after our team verifies the concern within 7 days of product receipt.

2. Product Not as Described:

If you believe that the product received is not as shown on the site or does not meet your expectations, notify our customer service within 7 days of receiving the product. Our Customer Service Team will review your complaint and make an appropriate decision.

3. Warranty Claims:

For products with a warranty from manufacturers, please refer to the manufacturer for warranty claims. We recommend reaching out to them directly to address any issues.

4. Refund Processing:

If a refund is approved by Ormas Ganjam, it will take 6-8 days for the refund to be processed and credited to the end customer.

Contact Us:

If you have any concerns or need assistance, please contact our Customer Service Team at [Your Customer Service Email Address].

Note: This refund policy is subject to change, and any updates will be reflected on this page.

Thank you for choosing Ormas Ganjam.